Shipping policy

SHIPPING POLICY

Thank you for shopping at Dark Anime Streetwear! Each item is custom printed just for you when you order, which allows us to offer unique graphic artwork while reducing waste.

Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing & Production Time

Because our products are made-to-order, orders undergo a production phase before they are handed off to the shipping carrier.

Production / Fulfillment Time: 2 to 5 business days
Orders are not processed, printed, or shipped on weekends or major holidays.
During peak holiday seasons or promotional events, fulfillment times may extend slightly.

2. Shipping Rates & Delivery Estimates

Once your order has finished production, it is dispatched using standard shipping carriers. Shipping charges for your order will be calculated and displayed at checkout.

Standard US Domestic Shipping: 3 to 7 business days (after production)
International Shipping: 10 to 30 business days (after production, depending on location and local customs clearance)

Please note: Total delivery time = Production Time + Shipping Time. Delivery dates are estimates provided by shipping carriers and are not guaranteed.

3. Order Tracking

Once your item has been printed and shipped, you will automatically receive an email confirmation containing your tracking number.

Please allow 24–48 hours for tracking details to update on the carrier’s system.
If you haven't received a tracking update within 7 business days after placing your order, please contact us.

4. Customs, Duties & Taxes (International Orders)

Dark Anime Streetwear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, duties, VAT, or local import taxes).

5. Incorrect Shipping Addresses

Please double-check your shipping address before placing your order. If a package is returned to our printing facility due to an incorrect or incomplete address provided at checkout, the customer will be responsible for the cost of re-shipping the order.

6. Lost, Stolen, or Damaged Packages

If your package arrives damaged, or if your tracking states that your order was delivered but you haven't received it, please contact us immediately at DarkAnime.Streetwear@gmail.com

Please include photos of any damaged items and packaging so we can arrange a free reprint or resolution with our fulfillment partner.